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Our servicesOur surgery is committed to providing comprehensive care to all patients. We offer consultations in the broad range of general practice, with special interest in:
We believe your health is best managed by continuous care from the same source, rather than taking different problems to different places. But we will refer you for specialist opinions, investigations and treatment when necessary. Your privacyYour medical record is a confidential document. It is the policy of this practice to maintain security of medical information at all times and to ensure that this information is only available to authorised members of staff or persons authorised by law. For your privacy and confidentiality, we do not relay results over the phone. We may ring to let you know when the results are available and arrange an appointment for you to come in for review. ComplaintsIf you have a complaint please discuss it with your doctor. We will do our best to make things better. If you are not satisfied you may contact the Health Complaints Commissioner on (02) 9219 7444. |
Our feesWe bulk bill children below the age of 16, aged pensioners and DVA cardholders. Our consultation fees are: Standard consultation: $50.00 Long consultation (more than 21 minutes): $85.00 Long consultation (more than 40 minutes): $115.00 There may be additional fees for investigations and procedures. These will be fully rebatable through Medicare. We expect full payment on the day—no gap payments or accounts. We accept payments by cash, EFTPOS or credit card. We lodge Medicare claims electronically which will facilitate your rebate. You can also register your bank details with Medicare Australia for electronic claiming. We treat patients with Workcover-related injuries. We expect patients to pay the full amount at consultation. |